CB11 FAQ — All your questions, answered here

The minimum withdrawal on CB11 is generally 500 BDT. Maximum limits depend on your payment method and account level. Check the CB11 Cashier section for the latest information.

If your withdrawal has not been processed after more than 24 hours, contact CB11 Support with your transaction ID and amount. The CB11 support team will investigate and resolve the issue promptly. Note that unmet bonus wagering requirements can also hold up a withdrawal.

Bonus funds on CB11 must meet specific wagering requirements before they can be withdrawn. For example, a 30x wagering requirement means you need to wager 30 times the bonus amount. Once the requirement is met, you can withdraw your winnings. Terms vary by bonus, so read the offer details before claiming.

CB11 generally does not charge withdrawal fees. However, payment providers may apply their own fees, and bank transfers may include charges set by your bank. Check the Cashier section for CB11's latest fee policy.

Withdrawals above a certain amount on CB11 may require KYC verification. This involves uploading a photo of your national ID or passport. It is part of both your account security and CB11's regulatory compliance.

A wagering requirement is the number of times you must bet your bonus amount before you can withdraw it from CB11. For example, a 1000 BDT bonus with a 20x wagering requirement means you need to place 20,000 BDT in bets. At CB11, the wagering requirement for each bonus is clearly stated in the offer details.

Some CB11 bonuses are credited automatically, while others need to be claimed manually. The welcome bonus is typically added automatically after your first deposit. Promo code bonuses require you to enter the code at the time of deposit.

Yes, most bonuses on CB11 come with an expiry date. If the wagering requirements are not met within the given period — typically 7–30 days — the bonus will expire. Once you claim a bonus on CB11, use it as soon as possible and keep track of the expiry date.

Share your unique CB11 referral code or link with friends. When a friend registers on CB11 and makes their first deposit, both of you will receive a referral bonus. There is no cap on the number of referrals — the more you refer, the more you earn.

Yes, live cricket betting is hugely popular on CB11. Odds update in real time during matches, and you can place bets ball by ball. All major tournaments — including IPL, BPL, and the T20 World Cup — are covered on CB11.

The more you play and bet on CB11, the more points you earn. As points accumulate, your VIP level increases automatically. The CB11 VIP program runs from Bronze all the way up to Diamond. Each level comes with exclusive perks and bonuses.

CB11 VIP members enjoy:

• Dedicated Account Manager
• Express Withdrawal Benefits
• Higher Deposit & Withdrawal Limits
• Exclusive VIP Bonuses & Cashback
• Invitations to Special Events
• Birthday Special Gift

To play fish games on CB11, go to the game lobby and select the Fish Games section. Choose your preferred table and set your bet size. Use the cannon to shoot fish — bigger fish are worth more points. CB11 offers several popular fish games, all of which run smoothly on mobile.

Yes. CB11 works exclusively with licensed game software providers that have been verified by independent third parties. All games use an RNG (Random Number Generator), ensuring completely random outcomes that no one can manipulate. RTP (Return to Player) information is published for every game on CB11.