Introduction & Consent
Welcome to CB11. These Terms & Conditions ("Terms") apply to all members using the CB11 platform. By registering or using CB11, you are deemed to have accepted these Terms.
CB11 is one of Bangladesh's most trusted online gaming platforms. We believe every player deserves a clear understanding of our Terms & Conditions, which is why we publish them in full — with no language barriers in the way.
CB11 reserves the right to amend, add to, or revoke these Terms & Conditions at any time. We will post a notice on the platform stating the effective date of any changes. Continued use of the platform constitutes your acceptance of the updated Terms & Conditions.
If you have any questions about CB11's Terms & Conditions, please contact our 24/7 support team. We are ready to assist you with any queries.
Account Register
To open an account on CB11, you must provide accurate and complete information. Creating an account with false details is a violation of CB11's Terms & Conditions and may result in account termination.
CB11 allows a maximum of one account per user. Operating multiple accounts is considered a duplicate account violation, and both accounts may be suspended or closed. Any associated winnings or bonuses may also be forfeited.
- The name, mobile number, and email provided at registration must be accurate.
- Keeping your account password confidential is your responsibility. Do not share your password with any third party.
- CB11 may request your NID, passport, or other documents for identity verification at any time.
- If you become aware of any unauthorised access to your account, you must notify CB11 Support immediately.
- CB11 will not permit users from restricted regions to open an account.
Creating multiple accounts will result in the closure of all associated accounts and forfeiture of all balances, in accordance with CB11's Terms & Conditions.
Eligibility & Age Limit
You must be at least 18 years old to participate on CB11. CB11 strictly discourages underage online gaming and does not grant platform access to minors.
Under CB11's Terms & Conditions, the following individuals are not permitted to use CB11:
- Any individual under the age of 18.
- Residents of countries or regions where online gaming is completely prohibited.
- Any person whose account has been previously closed by CB11.
- Officers, employees, or immediate family members of CB11.
CB11 reserves the right to verify your age at any time. Failure to pass age verification will result in account suspension and forfeiture of any associated winnings.
Deposits & Withdrawal
Deposits on CB11 can be made via bKash, Nagad, Rocket, and bank transfer. As per CB11's Terms & Conditions, a minimum deposit amount applies and is subject to change.
Important things to know about the CB11 withdrawal process:
- Account verification (KYC) must be completed before withdrawals can be processed.
- It is recommended that deposits and withdrawals be made using the same payment method.
- Standard withdrawals are processed within 24 to 72 hours.
- VIP members enjoy faster withdrawal processing.
- CB11 is committed to preventing money laundering. Any suspicious transactions will be investigated.
- CB11 reserves the right to verify any withdrawal request.
Deposit
Instant deposits via bKash, Nagad, Rocket, and bank transfer. Minimum amounts are available on the CB11 platform.
Withdrawal
Withdrawals processed within 24–72 hours after KYC completion. Priority processing available for VIP members.
Bonuses & Promotions
CB11 offers a variety of bonuses and promotions for both new and existing members. As per CB11's Terms & Conditions, wagering requirements apply to all bonuses.
Key terms and conditions regarding CB11 bonuses:
- The welcome bonus is available to new members only and applies to the first deposit.
- The wagering requirements for each bonus will be clearly stated on the CB11 platform at the time the bonus is awarded.
- Wagering requirements must be met before bonus funds can be cashed out.
- CB11 reserves the right to withdraw or modify any bonus at any time.
- If evidence of bonus abuse is found, CB11 may close the account.
- Free spins and cashback offers also have their own terms, which will be communicated with each offer.
- To receive the referral bonus, the referred member must complete a valid deposit.
CB11 VIP members receive exclusive bonus offers and personalised promotions not available to standard members. To find out more, VIP Page View.
Gaming Rules
Certain rules apply when playing games on CB11. In accordance with CB11's Terms & Conditions, all game outcomes are determined entirely by a Random Number Generator (RNG).
- Once a bet or game has started, it cannot be cancelled.
- If a game is interrupted due to a technical issue, CB11 will make the final decision, which shall be considered binding.
- Official scores and results are used for Sports Betting on CB11.
- In live games, the dealer's decision is final.
- Exploiting any bug or glitch in a game to gain an advantage is strictly prohibited.
- CB11 reserves the right to investigate any suspicious betting patterns.
Each section of CB11 — including slots, fish games, Live Casino, and Sports Betting — has its own detailed rules, available on the relevant game page. These section-specific rules apply alongside CB11's general Terms & Conditions.
Responsible Gaming
Responsible gaming is CB11's top priority. In line with CB11's Terms & Conditions, we are committed to helping every member build healthy gaming habits.
CB11 provides the following responsible gaming tools:
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Session Limits: Decide in advance how many hours per day you will play.
- Self-Exclusion: If needed, exclude yourself from CB11 for a set period of time.
- Reality Check: Receive periodic reminders about your time and spending.
If gaming stops being fun and starts causing problems, contact CB11's support team or visit the responsible gaming page.
CB11 believes gaming should be a source of entertainment, not addiction. Play responsibly and stay well. To learn more, Responsible Play Page View.
Prohibited Activity
Any activity that violates CB11's Terms & Conditions is strictly prohibited. Engaging in prohibited activities will result in account closure and balance forfeiture.
- Operating multiple accounts.
- Abusing the bonus system or bonus hunting.
- Attempting to hack or cheat any game or system.
- Money laundering or depositing funds from illegal sources.
- Unauthorised access to another member's account.
- Spreading false information about CB11 or attempting to damage its reputation.
- Playing games using third-party software or bots.
- Misconduct or harassment of CB11 staff.
CB11 reserves the right to take legal action in the event of any breach of its Terms & Conditions. All transactions and activities are monitored by our security systems.
Account Closure & Suspension
CB11 reserves the right to close or suspend any account at any time and for any reason. Accounts are typically closed for the following reasons:
- Violation of CB11's Terms & Conditions.
- Failure to verify identity.
- Evidence of suspicious transactions or fraud.
- Accounts that have been inactive for an extended period.
- Court orders or directives from regulatory authorities.
You may also request to close your account at any time by contacting CB11 Support. Any valid balance should be withdrawn before the account is closed.
Privacy & Data Protection
CB11 takes the protection of your personal information extremely seriously. In accordance with CB11's Terms & Conditions and Privacy Policy, we never sell your data to third parties.
CB11 uses your information for the following purposes:
- To verify your account and ensure security.
- To process payments and verify transactions.
- To provide personalized offers and bonuses.
- To meet legal and regulatory obligations.
- To improve your platform experience.
For more details, visit CB11's Privacy Policy Read.
Terms & Conditions Changes
CB11 reserves the right to update these Terms & Conditions at any time. Any changes will be notified on the CB11 platform and will take effect from the date of publication.
It is your responsibility to review CB11's Terms & Conditions regularly. Continued use of CB11 after any changes constitutes your acceptance of the updated terms. If you object to any changes, you may request the closure of your CB11 account.
Contact & Support
If you have any questions or complaints regarding CB11's Terms & Conditions, our support team is available 24 hours a day, 7 days a week.
Live Chat
Use CB11's Live Chat for instant support.
Email Support
FAQs
CB11's FAQ page Find answers to common questions.